October 4, 2012

The Emotions Series – Impatience and Frustration

‘We never live; we are always in the expectation of living.’~ Voltaire  Pick an emotion – any emotion that characterizes how you feel during your workday. When you become aware of what you feel while you work, which emotion do you experience most often? Impatience.  Frustration.  That’s what most people I work with choose.  If you were able to select […]
June 7, 2012

The 5 Habits of an Empathetic Communicator

How we respond to others is largely a function of habit. Many small, repetitive, automatic responses that grow over a long period of time form habits. Mostly, these reactions are outside of our conscious awareness. They’re built on foundations formed by our beliefs, and in most cases, they stayed fixed, usually reinforcing old beliefs and naturally – old habits. Charles […]
April 28, 2011

Why Do We Have To “Promote” Kindness at Work?

 “I now realize I have been working with my eyes closed. I appreciate even more a professor with whom I work occasionally: he always makes the point that leaders, managers — everyone in fact — should never underestimate the importance of kindness at work.” Gill Corkindale, Harvard Business Review Recently an article by Harvard Business Review (HBR) author, Gill Corkindale,  “The Importance […]
August 23, 2010

Stop Driving Yourself to Distraction: Reclaiming Your Sanity

“We live in a moment of history where change is so speeded up that we begin to see the present only when it is already disappearing.”                                                                     […]