January 24, 2013

We Need New Models for Workplace Relationships – Part 1

I used to facilitate a three-day seminar I had co-developed for the American Management Association on conflict management. From San Francisco to New York, I heard an endless array of workplace “war stories” over five years. One woman’s experience remains with me today.  (Sally) was distressed and sought out my advice at the end of the first day of the […]
December 6, 2012

Resolving Conflict: Going Beyond "Who Started It?"

“When patterns are broken new worlds emerge” Tuli Kuperberg What does a “who dunnit” in a work team have to do with a global conflict, or for that matter, any conflict? Looking at any major conflict one easily sees that they are usually convoluted, long-standing and seemingly intractable.  Working with many team and organizational conflicts one finds many of them to […]
November 21, 2012

Creating a Culture of Gratitude in the Workplace – Reprise

As we approach the holiday season, lots of heart-felt stories about kindness and giving start to appear.  Tis’ the season, so to speak.   It’s a time when even the busiest and most cynical among us pause (even if only for a short time) and reflect.   But too often, the feelings of gratitude that the holiday spirit may generate are focused […]
October 11, 2012

People Are Not Direct Reports – How Language Reflects Power

Some of my colleagues may not like this but I have to share one of my pet peeves – use of the term “direct reports.” A quick check of The Dictionary of Corporate Bullshit defines the term as “the junior staffer in a supervisory/employer relationship; a common term for the people “managed” by a particular person that underscores the senior […]
August 2, 2012

Team Danny Boyle: 5 Lessons in Leadership

Regardless of how you feel about the Olympics, the general consensus was that the London 2012 Opening Ceremony “Isles of Wonder” orchestrated by director, Danny Boyle, were an amazing spectacle. Most critics agree that the Oscar-winning director of Slumdog Millionaire pulled off a fantastic accomplishment, balancing pressures from the notoriously conservative Olympic Committee and countless government officials while managing a cast […]
June 14, 2012

Humanizing Workplace Relationships – People Aren’t Tasks

“For me, my role is about unleashing what people already have inside them that are maybe suppressed in most work environment.”                Tony Hseih, Zappos CEO Is the “modern” workplace designed for people? Are the systems created for work designed to maximize productivity and profit or human well-being? Who factors in the real cost […]
March 1, 2012

What Does Your Work Mean to You?

I’m celebrating the 100th post I’ve published with this look at the meaning of work.  It’s a challenging task because what we call work has changed dramatically in the last generation. Just as when the factory was born, the technological revolution and globalization of the last thirty years is transforming work and its meaning. Work is still essentially defined as […]
February 1, 2012

The "Management Model" You Can’t Manage Without – Part 2

“Brain science’s transformation of management isn’t just about another new technique or model. It’s about shifting our paradigm to incorporate the hard data of science and fundamentally changing the way we think about business.”                                   Charles S. Jacobs, Management Rewired Neuroscience will revolutionize the way we do business. It will do that because it will eventually transform the way we view […]
September 1, 2011

Are Aggressive Workplace Cultures Enabling Bullies?

      “Nothing strengthens authority as much as silence.” Leonardo da Vinci Much has been written (thankfully) about the pervasive increase of bullying in the workplace.  Not as much has been written, though, about the tacit, even welcome, atmosphere of aggression in many workplace cultures. Throughout my years of consulting in organizational settings, I’ve been disturbed by the consistent reports from employees […]