January 26, 2015
In his book, Your Brain at Work, author David Rock gave organizational leaders an essential model for understanding human dynamics at work. Forget the “toolkit.” This model is the foundation that holds everything affecting performance in place. Leaders and co-workers entering the brave new world of business in the 21st century who ignore this knowledge face a serious uphill climb. […]
January 24, 2015
I used to facilitate a three-day seminar I had co-developed for the American Management Association on conflict management. From San Francisco to New York, I heard an endless array of workplace “war stories” over five years. One woman’s experience remains with me today. (Sara) was distressed and sought out my advice at the end of the first day of the […]
October 30, 2014
It strikes me that this is an era of pressing choices – personal and collective. Conditioned and habituated thinking cannot address the complexities we face. We’re caught up in old, polarized, binary thinking that is not only an impediment to our growth – but regressive and potentially dangerous. How do we make complex decisions in the face of such pressure? […]
June 6, 2014
“You see everything is about belief, whatever we believe rules our existence, rules our life. Don Miguel Ruiz, author The 4 Agreements “What’s the most resilient parasite? An idea. A single idea from the human mind can build cities. An idea can transform the world and rewrite all the rules. Which is why I have to steal it.” From the film Inception Remember […]
February 20, 2014
“Empathy is the one weapon in the human repertoire that can rid us of the curse of xenophobia.” Frans B.M. de Waal, author, The Age of Empathy Are We Living in The Age of Narcissism or the Age of Empathy? Maybe it’s both. For human beings, both are innate. Freud believed that narcissism was a normal developmental task […]