December 6, 2021
“When patterns are broken new worlds emerge” Tuli Kuperberg What does a “who dunnit” in a work team have to do with a global conflict, or for that matter, any conflict? Looking at any major conflict one easily sees that they are usually convoluted, long-standing and seemingly intractable. Too often, most attempts at dealing with conflict boil down to these “strategies” […]
October 11, 2021
I’ve often written about the slow death of command and control leadership – envisioning the demise of that mindset as the prevailing force in organizational life. It is slow going – isn’t it? At least it feels that way to me – even as an “observer” in my role as a consultant. The power issue hangs over us. Although there […]
October 10, 2021
“Forgiveness is a lovely idea until you have someone to forgive.” C.S. Lewis I’ve thought a lot about forgiveness lately. Often when we face life’s major passages, a flood of old thoughts and feelings suddenly reappear. But I must admit that I am not at the place where I started when I began to think about the concept of forgiveness for this […]
August 1, 2021
“The beliefs we have about anger and the interpretation we give to the experience are as important to its understanding as anything intrinsic to the emotion itself.” Carol Tavris Anger: The Misunderstood Emotion Anger has been called the “misunderstood emotion.” Why is that? Seems like we know everything there is to know about anger, don’t we? While there still is […]
July 16, 2021
We learn a lot from our clients. Their insights and experiences are our primary lifeline to what is happening at every level in today’s workplace. And too often, what we hear isn’t pretty. Overworked, overburdened, stressed, exhausted, cynical, pessimistic, untrusting, disengaged, resentful, frustrated, fearful and angry are common descriptions too many people give us. Since we began integrating Emotional Intelligence […]
February 19, 2021
Succesful collaboration is built on a high level of emotional literacy. Without the capacity to generate and sustain certain feelings, our ability to collaborate with others is not possible. By the time we reach adulthood and enter the workplace, our emotional repertoire has become habituated. Emotional habits are then fueled by our thinking process which is often fixed into patterns. […]
February 5, 2021
Since Part 1 of this article was published it has consistently remained in the blog’s top 10. While I am a very informal student of the science, what I’ve learned has reshaped the way I approach my work. I continue to hope that eventually, this slowly, but surely, organizational leaders will come to realize that many of the beliefs, practices […]
January 27, 2021
The scene – the window from my midtown Manhattan hotel facing an office building. The time – 6 am – the usual time I wake up when working in New York City (unless I can help it!) Years ago, when I started staying at this hotel, the offices were mostly dark at 6 am. But in recent years, more lights in more windows […]