January 21, 2022
Through the tragic events and natural disasters of past decades we’ve seen extraordinary outpourings of help and compassion for neighbors – and most important, strangers. Tragic events seem to galvanize our empathy and evoke great acts of kindness in response. In the past decade we have also been the beneficiaries of valuable findings from research to better understand the motives […]
January 11, 2022
It’s easy to become cynical in these times – even about our own aspirations and possibilities. It’s more important than ever to understand what we believe and how our actions are aligned with our behavior. Here are ten quotes that are food for thought – opening up the fields of possibility in how you think about your work every day. […]
December 6, 2021
“When patterns are broken new worlds emerge” Tuli Kuperberg What does a “who dunnit” in a work team have to do with a global conflict, or for that matter, any conflict? Looking at any major conflict one easily sees that they are usually convoluted, long-standing and seemingly intractable. Too often, most attempts at dealing with conflict boil down to these “strategies” […]
December 5, 2021
If you look behind every strong anti-empathy feeling – fear, anger, rage, frustration, resentment, disappointment, hurt, and hostility – you’ll find beliefs. Beliefs are the activators of feelings – and they drive all of our behaviors and decision-making. Some beliefs are empathy-killers
October 11, 2021
I’ve often written about the slow death of command and control leadership – envisioning the demise of that mindset as the prevailing force in organizational life. It is slow going – isn’t it? At least it feels that way to me – even as an “observer” in my role as a consultant. The power issue hangs over us. Although there […]
October 10, 2021
“Forgiveness is a lovely idea until you have someone to forgive.” C.S. Lewis I’ve thought a lot about forgiveness lately. Often when we face life’s major passages, a flood of old thoughts and feelings suddenly reappear. But I must admit that I am not at the place where I started when I began to think about the concept of forgiveness for this […]
August 1, 2021
“The beliefs we have about anger and the interpretation we give to the experience are as important to its understanding as anything intrinsic to the emotion itself.” Carol Tavris Anger: The Misunderstood Emotion Anger has been called the “misunderstood emotion.” Why is that? Seems like we know everything there is to know about anger, don’t we? While there still is […]
July 16, 2021
We learn a lot from our clients. Their insights and experiences are our primary lifeline to what is happening at every level in today’s workplace. And too often, what we hear isn’t pretty. Overworked, overburdened, stressed, exhausted, cynical, pessimistic, untrusting, disengaged, resentful, frustrated, fearful and angry are common descriptions too many people give us. Since we began integrating Emotional Intelligence […]
June 26, 2021
Isn’t it time to change the dominant stories we’ve been taught about workplace relationships? They’re old, exhausted and defeating. They’re based on models of thinking about human motivation and dynamics that have been discredited by modern science. These old stories are often steeped in mistrust. They’re hierarchical and parental in nature and based on a belief that the sole motivation […]