July 16, 2021
We learn a lot from our clients. Their insights and experiences are our primary lifeline to what is happening at every level in today’s workplace. And too often, what we hear isn’t pretty. Overworked, overburdened, stressed, exhausted, cynical, pessimistic, untrusting, disengaged, resentful, frustrated, fearful and angry are common descriptions too many people give us. Since we began integrating Emotional Intelligence […]
January 11, 2021
“We use the same cells to build a sense of self, since these cells originate early in life when other people’s behavior is the reflection of our own behavior. In other people, we see ourselves with mirror neurons.” Marco Iacoboni, author, Mirroring People, The Science of Empathy and How We Connect with Others Emotions and actions are powerfully contagious. When […]
November 18, 2020
“The most important thing in life is to decide what’s most important” Ken Blanchard People don’t seem to write or talk much about values anymore, do they? Yes, the word value is often used – creating value, adding value, etc., but what does it really mean to the user? While most organizations still use values words in their mission statements, […]
August 11, 2020
“Employees are not emotional islands. Rather, they continuously spread their own moods and receive and are influenced by others’ moods. When they work in groups, they literally can catch each others’ emotions like viruses, a phenomenon known as emotional contagion. ” Wharton @ Work, University of Pennsylvania There is an important finding in neuroscience that should impact on how every […]
June 11, 2020
How we respond to others is largely a function of habit. Many small, repetitive, automatic responses that grow over a long period of time form habits. Mostly, these reactions are outside of our conscious awareness. They’re built on foundations formed by our beliefs, and in most cases, they stayed fixed, usually reinforcing old beliefs and naturally – old habits. Charles […]
January 7, 2020
In how much of our communication with others are we fully there? If you ask what people want from most of their communication, many will say more clarity, better understanding, greater honesty – maybe even love? Underneath it all, what we really long for are deeper, more meaningful connections with others. Even when we’re not aware of consciously seeking it, […]
December 2, 2019
“But words are things, and a small drop of ink, Falling like dew, upon a thought, produces That which makes thousands, perhaps millions, think.” ~George Gordon Byron Words are powerful. What we say reflects what we think. Our spoken word originates in our thought. Typically, most people don’t think consciously. Long established habits that have formed hard wired neural networks […]
November 21, 2019
We seem to get the “gratitude spirit” during the end of year holiday season. We hear the heart-felt stories about kindness and giving start to appear. Tis’ the season, so to speak. It’s a time when even the busiest and most cynical among us pause (even if only for a short time) and reflect. But too often, the feelings of […]