July 14, 2015

Be Here NOW – Getting Off Auto-Pilot

What we are today comes from our thoughts of yesterday, and our present thoughts build our life of tomorrow: Our life is the creation of our mind.” ~ The Buddha (maybe) While the Buddha may have said that over 2,500 years ago, today’s neuroscience is helping us to understand the mind’s complex hard-wired mechanisms with stunning speed. A study, conducted […]
July 8, 2015

What Do You REALLY Want? 9 Steps to Achieving Better Outcomes

“Would you tell me, please, which way I ought to go from here?” “That depends a good deal on where you want to get to,” said the Cat. “I don’t much care where -” said Alice. “Then it doesn’t matter which way you go,” said the Cat Working with clients we often find the question – what do you really […]
June 11, 2015

Self Talk – Are You Judging or Coaching?

I once heard someone say that if we overheard a conversation at the next table in a restaurant with people talking to each other the way we talk to ourselves – we’d get up and leave.  Know what I mean?  This statement has stayed with me for a long time, especially when I am judging myself harshly or listening to […]
May 22, 2015

Renewing Our Belief in the Power of People

“I feel the capacity to care is the thing which gives life its deepest significance.” Pablo Casals   The more I see others from my heart and not my judgment, the more compassion I have for my fellow human beings.  Admittedly, this is a work in progress. There’s something poignant about pilots reporting their final passenger count as having a […]
May 13, 2015

Conscious Communication – It’s All About US

Underneath every communication is a feeling. This feeling drives your communication.  How conscious are you of the subtext of your communication and the impact it has on others? Every time we do a seminar or facilitate a meeting, people say they want better communication in the workplace.  What most people are hungry for is communication that is real, honest, clear, concise […]
April 28, 2015

Why Do We Have To “Promote” Kindness at Work?

 “I now realize I have been working with my eyes closed. I appreciate even more a professor with whom I work occasionally: he always makes the point that leaders, managers — everyone in fact — should never underestimate the importance of kindness at work.” Gill Corkindale, Harvard Business Review An article in the Harvard Business Review (HBR) by author Gill Corkindale,  “The […]
January 26, 2015

The "Management Model" You Can’t Manage Without – Part 1

In his book, Your Brain at Work, author David Rock gave organizational leaders an essential model for understanding human dynamics at work.  Forget the “toolkit.”  This model is the foundation that holds everything affecting performance in place. Leaders and co-workers entering the brave new world of business in the 21st century who ignore this knowledge face a serious uphill climb.  […]
January 24, 2015

We Need New Models for Workplace Relationships – Part 1

I used to facilitate a three-day seminar I had co-developed for the American Management Association on conflict management. From San Francisco to New York, I heard an endless array of workplace “war stories” over five years.  One woman’s experience remains with me today.  (Sara) was distressed and sought out my advice at the end of the first day of the […]
January 13, 2015

Are You Listening? The Essentials of Real Listening

“Some lucky people seem to have a magic touch when it comes to getting people to buy into their plans, goals and desires. But, in reality, reaching people isn’t magic. It’s an art…and a science.  And it’s easier than you think.”   Mark Goulston, author, Just Listen Yes, we all know that listening is important. It is considered, by broad […]