April 21, 2016
“Other things may change us, but we start and end with family.” Anthony Brandt We all bring it – we all have it. It is a matter of degree – and awareness. In every interaction we have at work, we bring the dynamics of our families, culture, generation and gender with us. The first problem is that most of us […]
December 3, 2015
If we are living in a so-called Age of Empathy – what does that mean? What does it mean for an individual, a co-worker, an employer, a neighbor, a city or a world society to live with empathy in the face of such harsh daily realities? What will we do differently in our personal and social lives? What kind of […]
December 2, 2015
“But words are things, and a small drop of ink, Falling like dew, upon a thought, produces That which makes thousands, perhaps millions, think.” ~George Gordon Byron Words are powerful. What we say reflects what we think. Our spoken word originates in our thought. Typically, most people don’t think consciously. Long established habits that have formed hard wired neural networks […]
October 11, 2015
Ever since I began to work in the business world, the term “soft skills” always felt off to me. The more I come to appreciate the complexity of human dynamics, the more off it feels. In my experience, there is nothing soft or easy about mastering people skills. In fact, when I look around, especially in the workplace, clear and effective […]
May 13, 2015
Underneath every communication is a feeling. This feeling drives your communication. How conscious are you of the subtext of your communication and the impact it has on others? Every time we do a seminar or facilitate a meeting, people say they want better communication in the workplace. What most people are hungry for is communication that is real, honest, clear, concise […]
April 28, 2015
“I now realize I have been working with my eyes closed. I appreciate even more a professor with whom I work occasionally: he always makes the point that leaders, managers — everyone in fact — should never underestimate the importance of kindness at work.” Gill Corkindale, Harvard Business Review An article in the Harvard Business Review (HBR) by author Gill Corkindale, “The […]
February 11, 2015
“Trust is a delicate property of human relationships. It is influenced far more by actions than words. It takes a long time to build, but it can be destroyed very quickly. Even a single action – perhaps misunderstood – can have powerful effects.” Douglas McGregor, author of the business classic, The Human Side of Enterprise The Wharton School of Business published […]
February 1, 2015
“Brain science’s transformation of management isn’t just about another new technique or model. It’s about shifting our paradigm to incorporate the hard data of science and fundamentally changing the way we think about business.” Charles S. Jacobs, Management Rewired Neuroscience will revolutionize the way we do business. It will do that because it will eventually transform the way we view […]
January 26, 2015
In his book, Your Brain at Work, author David Rock gave organizational leaders an essential model for understanding human dynamics at work. Forget the “toolkit.” This model is the foundation that holds everything affecting performance in place. Leaders and co-workers entering the brave new world of business in the 21st century who ignore this knowledge face a serious uphill climb. […]