June 27, 2019

Emotional Intelligence, 20+ Years On Part 2

Continuing the conversation started in Part 1 of this article – several key questions keep surfacing.  One is the often unspoken tension between EI (Emotional Intelligence) and what is typically thought of as “therapy.” For anyone who has been involved in a therapeutic process, it’s immediately clear that learning and applying EI principles is very different from being “in therapy.” […]
March 11, 2019

Envy, Jealousy, Resentment – The “Comparison” Emotions at Work

Every blog has its “hits” – this article is one of those often clicked. At times I wonder though – should I be pleased about this – or concerned? Granted, envy, jealousy and resentment are three very powerful feelings. Even the Bible mentions them. Envy and jealousy  are two of the Seven Deadly Sins, aren’t they?  Even animals display behaviors […]
February 6, 2019

Emotional Intelligence is over 20 years old – what have we learned?

In 1995, Emotional Intelligence: Why it Can Matter More than IQ by Daniel Goleman was published. The introduction of Emotional Intelligence (EI) generated excitement and hope. It’s time to look at the progress and future of this work. As a student of psychology and social systems, EI (Emotional Intelligence) had immediate resonance with my experience and offered some of what I believed […]
January 11, 2019

The Mirror in Us: Mirror Neurons & Workplace Relationships

“We use the same cells to build a sense of self, since these cells originate early in life when other people’s behavior is the reflection of our own behavior. In other people, we see ourselves with mirror neurons.” Marco Iacoboni, author, Mirroring People, The Science of Empathy and How We Connect with Others Emotions and actions are powerfully contagious. When […]
October 29, 2018

Guilt & Regret ~ the Emotions Series

“Make the most of your regrets; never smother your sorrow, but tend and cherish it till it comes to have a separate and integral interest. To regret deeply is to live afresh.”  Henry David Thoreau We’re a long way from Walden Pond; even Thoreau’s contemporaries rarely lived such a contemplative life, but let’s take some time now to ponder two […]
October 10, 2018

Mindful Work – AM to PM

This article was inspired by the work of Buddhist teacher Thich Nhat Hahn’s book, Work: How to Find Joy and Meaning Each Hour of the Day.  For those of you unfamiliar with the work of Thich Nhat Hanh (affectionately known as Thay) the Zen master, poet, peace and human rights activist was exiled from his homeland of Vietnam in 1966. […]
October 7, 2018

Why is Conflict So Hard? How to Manage it More Productively

Despite the worn-out demands that the workplace is no place for “”personal feelings,” people bring all of their unresolved emotional baggage to work – and there is little we can do about that. Outmoded collective beliefs that endure like – work life and personal life should be separate – speak to a lack of knowledge about the new science  of emotions […]
May 9, 2018

The Power of Patience ~ The Emotions Series

 “Why is patience so important? Because it makes us pay attention.” Paulo Coelho There’s an emotion that can make big changes in your life. It’s the emotion that many people I work with identify as desirable – in themselves – and in others.  This emotion doesn’t have the transcendent quality of awe and wonder – it works more quietly to […]
January 13, 2018

The Language We Use in the Workplace

         What role does the language we use to describe our work play in our emotional life and behavior?  Words are not experience, but words shape experience.  The language we use is a reflection of our dominant thinking patterns, as individuals and as a culture.  Language frames our structure for experience. How much of the language we […]