June 17, 2024
Ask me what is most important. And I will reply, It is people, It is people, It is people Maori Proverb You read a lot these days about the need for new workplace models. There is a growing consensus that decades of rigid, bottom line management structures kill the culture necessary for real collaborative relationships. The old models are broken: […]
December 6, 2021
“When patterns are broken new worlds emerge” Tuli Kuperberg What does a “who dunnit” in a work team have to do with a global conflict, or for that matter, any conflict? Looking at any major conflict one easily sees that they are usually convoluted, long-standing and seemingly intractable. Too often, most attempts at dealing with conflict boil down to these “strategies” […]
December 1, 2020
Needs are basic to life. Everything we feel and do is in service to our needs. In the moment to moment biological imperative to meet our needs we make choices – thousands of choices. Every choice we make is an attempt to satisfy the need that is most deeply calling us at the moment. Mostly unconscious, this process never stops. […]
June 11, 2020
How we respond to others is largely a function of habit. Many small, repetitive, automatic responses that grow over a long period of time form habits. Mostly, these reactions are outside of our conscious awareness. They’re built on foundations formed by our beliefs, and in most cases, they stayed fixed, usually reinforcing old beliefs and naturally – old habits. Charles […]
January 13, 2020
“Some lucky people seem to have a magic touch when it comes to getting people to buy into their plans, goals and desires. But, in reality, reaching people isn’t magic. It’s an art…and a science. And it’s easier than you think.” Mark Goulston, author, Just Listen Yes, we all know that listening is important. It is considered, by broad […]
October 20, 2019
“The fantasy about organizational life is that people will behave in logical, unemotional and well-organized ways. It’s as though the boxes on the organizational charts are designed to keep the messiness of reality, people and emotions away from work.” Dan Oestrich and Kathleen Ryan, co-authors, Driving Fear from The Workplace. How is it that with so-called flattened hierarchies, employee engagement […]
September 8, 2019
Since the term Emotional Intelligence (EI) was popularized in the mid -1990’s by former New York Times science writer, Daniel Goleman, work on EI has found its way into mainstream business. Goleman’s first book, Emotional Intelligence, was based on the work of university researchers John Mayer and Peter Salovey, who were trying to scientifically measure the difference in people’s emotional abilities. At the […]
August 25, 2019
You have a mental dialogue going on in your head that never stops. It just keeps going and going. Have you ever wondered why it talks in there? How does it decide what to say and when to say it? How much of it turns out to be true? What’s your workplace narrative – you know your storyline about your […]
June 11, 2019
I once heard someone say that if we overheard a conversation at the next table in a restaurant with people talking to each other the way we talk to ourselves – we’d get up and leave. Know what I mean? This statement has stayed with me for a long time, especially when I am judging myself harshly or listening to […]