PEOPLE SKILLS FOR MANAGERS

(Creating the Climate for Success)

“The key to successful leadership today is influence – not authority.”

Ken Blanchard

Do your managers see themselves as leaders and agents of change in your organizational culture?
Do your managers value communication as the most powerful driver for success in today’s business market?
What behaviors and practices are your managers modeling – and what does it say about your organizational culture?
To excel as a leader in today’s business climate it is no longer enough to have "good" communication skills.
Today's leaders - at every level - must possess the self-reflective skills to manage themselves internally and understand their impact externally.
The distinctive qualities of today’s in-demand leaders include the ability to regard one’s self as a "work in progress" with a dedicated commitment to continuous learning. This sets the tone for today’s new leaders.
The constantly changing landscape requires managers to have the abilities to deal both pro-actively and spontaneously to influence and partner with others.

People Skills for Managers will enhance the core communication skills that every manager, experienced and emerging, needs in order to build an environment based on trust and partnership.

Modules

Consciously Communicating as a Manager - Learning and Implementing the Mindset Process Model
Values, Beliefs & Vision - How Values and Beliefs Form Your Management Philosophy & Practices
Your Personal Management Style - Identifying the Strengths & Limitations of Your Personal Style (Using the DISC Profile or other Profile Inventory)
Authentic Listening - Developing Your Listening Skills as a Key Leadership Quality
Leading With Emotional Intelligence - Increasing Emotional Self-Mastery
Motivation & Coaching - Developing the Skills to Respectfully Influence and Support Others

Program Format & Audience

Program can targeted to mid-level, senior and emerging leaders
This program is designed as a 2-day format but can be presented in a shorter format
Additional modules on Transforming Conflict, Working with Generational Dynamics and Building Trust in Workplace Relationships are available to add to this program

PARTICIPANTS TAKE AWAY

Greater clarity of purpose and alignment between individual goals and organizational objectives
A deeper understanding of how behavioral style impacts others - positively and negatively
Better ability to communicate through "flexible" use of management style
A greater ability to develop rapport and maintain trust
Enhanced skills in managing expectations (met and unmet), establishing boundaries and delegating wisely
New skills to enable managers to use emotional intelligence as a resource to build stronger interpersonal relationships and inspire others